Speaking task 18-11-2020

You should say:

• where it is
• what things it sells
• what sort of people are its customers

and explain why you like the shop so much.

‘Coffee Time’ is a coffee shop located near my university campus and it offers the best coffee in the town. It is on the 4th floor of the Grand Royal Plaza building which is just 3 blocks away from my university. Thank you, sir/madam, for this lovely cue card topic.

Students, teachers and office executives who love coffee, milkshake, tea, fast food and like to play billiards mostly visit this coffee shop. Though this shop has a menu with over 20 items, coffee is their hot selling product. I sometimes drink tea or eat a sandwich, but most of the time I go there to have a refreshing cup of hot coffee. They sell both hot and cold coffee and as far as I recall, they have more than 20 variations of the coffee they serve.

I would easily attest them as the best coffee maker in the town. I love their coffee and mainly visit this shop for that. The opportunity to play billiards for free seems like a discount to me! Apart from that, they have a great environment and polite and professional staff to serve the customers. I sometimes sit there to chat with my friends or pass an hour and there is no rush to empty the seat for a new customer.

I love their music choice, interior design, and friendly attitude. They even offer a complimentary menu to regular customers. The only thing I dislike about them is the time they take to serve an item. It’s like I have to wait around 20-25 minutes every time I order something! The delay, I guess, irritates office executives who are in a hurry! I have notified them about it and their explanation to my complaint was something like - ‘We take time to serve a customer because we value quality and the taste. And to ensure the taste, we give our best effort.’ The response might seem a little lame to others, but I don’t mind waiting for a few extra minutes especially when I have time to kill or have some friends with me to talk to.